Kim always does an excellent job. He always goes above and beyond.
~Robert - Twin Falls ID
Kim did an awesome job cleaning the carpet in our office! It looks great and we are very pleased. Great service at a great price!
~Farmers Insurance/Hamblen Agency - Twin Falls ID
We contacted Kim at the last minute to clean the carpets in our newly purchased home. He was professional and provided excellent customer service. We would highly recommend Heaven's Best and Kim particular. Than you so much!!!
~ Anne - Twin Falls ID
Promptness = Excellent
Appearance = Excellent
Quality = Excellent
~ Twin Falls ID
This morning we had Kim Thompson, owner of Heaven's Best, do our annual carpet cleaning for the second time. The following are observations we would like to share with future customers.Kim is very professional in the way he presents himself and his company. One of the ways we judge a service company is being able to count on having the company honor scheduled appointment times. Our appointment was for 9:00am and Kim arrived at 8:55am ready to go to work. He remembered what he had done last time and started working right away. His equipment was clean and ready to go. Kim honors his customer's time and that is apparent throughout his entire visit.
As already indicated this is our second time using Heaven's Best and the results each time exceeded expectations. We observed Heaven's Best cleaning process results in a longer lasting look and feel of clean than the steam processes used by other companies. The carpet is not as wet when the cleaning is completed and can be walked on within an hour. Because the carpet does not get as wet old stains don't reappear as the carpet dries. Also, the carpet seems to repel the dirt better for a much longer time after cleaning.We plan on using Heaven's Best again next year and based on our experience would recommend having others give them a try. Hopefully you will have a similar experience with the same quality results.
Dave and Nancy S - Twin Falls, ID